Kristina Singleton
12-01-2026

From aspirational rewards to everyday relevance
Ongoing cost pressures have reshaped expectations. Consumers and employees alike are becoming more intentional about where they spend - and more selective about which rewards actually feel worthwhile.
Research from Deloitte shows that people are increasingly prioritising everyday savings over aspirational, long-term rewards. The message is clear: value now often beats value later.
This doesn’t mean people expect more.
It means they expect relevance.
Why everyday rewards are winning
Everyday rewards work because they align with real life.
A coffee on the way to work.
A meal out after a long day.
A cinema trip at the weekend.
These moments are familiar, frequent, and emotionally resonant - which makes them far more effective than rewards that require effort, planning or delayed gratification.
Behavioural research consistently shows that immediacy and frequency drive stronger engagement than scale. In fact, Harvard Business Review highlights that small, repeatable rewards create habits - and habits are what sustains loyalty over time.
Simplicity is no longer optional
Alongside this shift towards everyday value is another clear trend: people are less tolerant of complexity.
Studies from PwC and Forrester show that ease of use is one of the strongest drivers of loyalty engagement. When rewards feel hard to understand or difficult to redeem, participation drops quickly.
In 2026, loyalty strategies that win will be:
Not because simplicity looks better - but because it works better.
What this means for brands and employers
This shift towards everyday value isn’t limited to consumer loyalty. It’s just as relevant in the workplace.
According to Gallup, employees who feel regularly recognised are significantly more engaged than those who receive infrequent, high-value gestures. Consistency matters more than scale.
For brands and employers, the opportunity lies in:
2026 isn’t about bigger rewards — it’s about better ones
The most effective loyalty strategies in 2026 won’t feel like loyalty programmes at all.
They’ll feel natural.
They’ll feel useful.
They’ll fit seamlessly into daily routines.
That’s the power of everyday value - and why it’s shaping the future of loyalty.
