The below processors process data on our behalf so that we can provide the relevant service to you.The below are partners or suppliers which we use where you will be redirected to their site for you to enter your details in. By doing this you will be subject to their privacy statement and terms.
Name of Processor | Location | Purpose | Relationship | Lawful Basis | Taste Marketing (tastecard and Coffee Club) | Simard Ltd (gourmet society) | hi-life Diners Club(hi-life) | Vue | Further Notes |
Memset | UK | Data Centre | Processor | To fulfil our contract with yourselves | x | ||||
AWS | Republic of Ireland | Data Centre | Processor | To fulfil our contract with yourselves | x | x | x | x | |
Salesforce | UK | Customer Relationship Management Software | Processor | To fulfil our contract with yourselves | x | x | x | ||
Microsoft | UK | Storage facility, emails | Processor | To fulfil our contract with yourselves | x | x | x | x | |
Fivetran | EEA | Connector from Salesforce to Data Warehouse | Processor | To fulfil our contract with yourselves | x | x | x | x | |
Snowflake | EEA | Data Warehousing | Processor | To fulfil our contract with yourselves | x | x | x | x | |
Tag Systems Ltd | UK | External fulfilment and dispatch | Processor | To fulfil our contract with yourselves | x | x | |||
Jungle IT | UK | IT Operation, Delivery and Security Support | Processor | To fulfil our contract with yourselves | x | x | x | x | We do not transfer data to them, but they will have access to provide the services to us. |
Fantastic Cloud Solutions | UK | IT Back Up and DR | Processor | To fulfil our contract with yourselves | x | x | x | x | |
CACI | UK | Adobe support and Profiling services | Processor | To fulfil our contract with yourselves or Legitimate Interests | x | x | |||
TrustPilot | EEA | Customer feedback tool | Processor | Legitimate Interests | x | x | |||
Corporate Partners that have referred you to us | Various | For reporting and validation purposes | Joint Controllers | Legitimate Interests | x | x | x | x | |
Consultants | Various | To provide business improvements | Joint Controllers | Legitimate Interests | x | x | x | x | Consultants may not always have access to information. This will depend on the purpose of the consultancy |
Falcon | Denmark | Social media handling platform | Processor | Legitimate Interests | x | x | |||
Zuora | EEA | Subscription Management | Processor | To fulfil our contract with yourselves | x | x | x | ||
Facebook/Google | UK | To provide directed content and digital ads | Joint Controllers | Consent | x | x | x | ||
Iterable | US | Outbound email communication platform | Processor | To fulfil our contract with yourselves or Legitimate interest | x | x | x | ||
Couriers | UK | To deliver physical products | Processor | To fulfil our contract with yourselves | x | x | x | x | |
Mailchimp | US | Outbound email communication platform | Processor | To fulfil our contract with yourselves or Legitimate Interests | x | ||||
Shopify | US | E-Commerce for VuePass, VuePromo and tastecard gifting | Controller | To fulfil our contract with yourselves | x | x | |||
Sufio | EEA | Invoicing platform | Processor | To fulfil our contract with yourselves | x | ||||
Okta | EEA | ID management tool Auth0 | Processor | To fulfil our contract with yourselves | x | x | x | ||
Conga | EEA | Letter templates | Processor | To fulfil our contract with yourselves | x | x | x | ||
SurveyMonkey | EEA | Surveys/Forms | Joint Controllers | To fulfil our contract with yourselves | x | x | |||
Validity | US | Database cleanse | Processor | Legal Obligation | x | x |
| Name of Processor | Location | Purpose | Relationship | Lawful Basis | Taste Marketing (tastecard and Coffee Club) | Simard Ltd (gourmet society) | hi-life Diners Club(hi-life) | Vue | Further Notes |
JP Morgan (Chasepaymentech) | UK | Payment Provider | Processor | To fulfil our contract with yourselves | x | x | x | In addition to current UK/EU Data Protection laws and regulations, the processing is subject to additional laws and regulations such as and not limited to anti-Money Laundering, Know-Your-Customers (KYC) and Fraud. | |
Stripe Payments Europe Limited | Republic of Ireland | Payment Provider | Processor | To fulfil our contract with yourselves | x | In addition to current UK/EU Data Protection laws and regulations, the processing is subject to additional laws and regulations such as and not limited to anti-Money Laundering, Know-Your-Customers (KYC) and Fraud. | |||
Benefit Providers | Various | They will provide some of the benefits (e.g. theatre tickets etc) | Joint Controllers | To fulfil our contract with yourselves | x | x | x | ||
Vue Entertainment Ltd | UK | Where it is necessary to fulfil your order for VuePass products and services or any query that you have in relation to those products and services | Joint Controllers | To fulfil our contract with yourselves | x | ||||
Usertesting.com | Worldwide | Customer testing and feedback tool | Controller and Processor | Consent | x | x | x | Data at rest is stored within the EEA. |
